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Privacy Policy

Effective Date: 31 March 2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, www.terijaklin.com and www.transform.ms (“Websites”), or engage with our services, including consultations, programs, and online content.

Who We Are

Dr. Teri Jaklin ND, IFMCP is a licensed naturopathic doctor and functional medicine practitioner providing integrative care to individuals, with a clinical focus on Multiple Sclerosis (MS) and chronic health conditions.

What Information We Collect

We may collect both personal and non-personal information, including:

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Contact Information: Name, email address, phone number, mailing address

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Health Information: Relevant medical history and health concerns submitted through intake forms or discussed during consultations

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Payment Details: When booking or purchasing services (processed through secure third-party platforms)

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Usage Data: IP address, browser type, referring/exit pages, and device information via cookies and analytics tools

How We Use Your Information

We use your information to:

 

Provide and manage clinical care, including one-on-one consultations and program participation

 

Respond to your inquiries and requests

 

Send appointment reminders, service updates, or newsletters (with your consent)

 

Improve our websites, offerings, and educational content

 

Comply with legal and regulatory obligations

Consent

By using our Websites or services, you consent to the collection and use of your information as outlined. You may withdraw your consent at any time by contacting us, except where required by law.

How We Store and Protect Your Data

All personal health information is stored securely in accordance with PIPEDA (Personal Information Protection and Electronic Documents Act) and relevant provincial regulations. Our electronic systems, including JaneApp and email platforms, use encryption and industry-standard security protocols.

Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your information only with:

 

Trusted service providers (e.g., JaneApp, payment processors, email platforms) under strict confidentiality

 

Legal or regulatory bodies if required to comply with applicable laws

Your Rights

You have the right to:

 

Access or request a copy of your personal information

 

Correct or update inaccurate information

 

Withdraw consent or request deletion (where applicable)

 

Lodge a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights are being violated

Cookies and Analytics

We use cookies to enhance your experience, monitor site usage, and improve our services. You can adjust your browser settings to refuse cookies if you prefer.

Email and Marketing

You will only receive marketing emails if you have opted in. You may unsubscribe at any time via the link at the bottom of any email. Please note that unsubscribing from marketing emails does not affect administrative communications (e.g., appointment confirmations).

Third-Party Links

Our Websites may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We reserve the right to update this policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have questions, concerns, or requests related to this policy, please contact:

 

Dr. Teri Jaklin ND, IFMCP
Email: Teri.jaklin@gmail.com
Phone: 905 315 7887
Mailing Address: 412 Lake Dr 

Tupper Lake, NS

Canada B0P 1G0

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